Tips and Techniques to Save Expense & Sell for More $$$$
EXCEED YOUR CUSTOMERS EXPECTATIONS
Success in selling on the internet requires an understanding of how the internet works. eBay offers roads for success for both in-experienced and experienced sellers in an ever changing market place.
Jim Sanderson's "Basics of Selling on eBay" class will help you find the "ROAD to a SALE" on eBay
November 11, 2009 -- MicroSoft & Apple have several updates for your computer. Sign in to "Windows Update" for a scan of your machine. I am not sure of what to tell Apple users to do.
EXCEED YOUR CUSTOMERS EXPECTATIONS
It is Easy
Consider offering FREE SHIPPING, learn how to include shipping charges in your selling price.
I send my buyers the following email when I receive payment:
Hello (Buyer), Thank you for the purchase of an (Item Name). Your "Item" will ship (Day), Month Date, , 2009 via USPS (Service) with on-line tracking. The approximate Post Office shipping time has been about ( PO estimate + 2 Days) days.
I will leave Positive FeedBack about your purchase. Please leave FeedBack after you receive your (Item). We strive to earn 100% Perfect eBay "Five Star" Detailed Seller Rating scores. Our future success depends on it. Thank you again.
When you rate the shipping time, please consider I ship the First Business Day after I receive payment. The rating is not about the time the carrier takes for delivery.
Regards
Jim
Jim Sanderson
Add an extra layer of security to your eBay and PayPal account....Get the PayPal Security Key.......the cost is $5.00. Order thru your Paypal account. Click link below:
Add a Return Policy to Your Listing....a Suggestion that I use:
Returns accepted if not as described or photographed, notify me via email or telephone (cell number) within 3 days of delivery to your shipping address for return instructions.
Add Payment and shipping information: PayPal is my PREFERED Payment method and must ship to Confirmed Address
Shipping is via (Carrier) to 50 states & PR - $XX.XX
If your item is worth more than $20 and could be damaged in shipment, consider, include INSURANCE in your shipping cost....You are responable until the BUYER receives the item. The decision to include insurance is the sellers. It is not an option for the buyer
Ship via a method that protects you, the seller.
You made your first sale, Here's what to do next: 1 Get Paid, Send buyer an email Thanking them and when it will ship, see my suggested email.
2 Print a shipping label and Packing Slip from your PayPal account, learn PayPal MultiOrder shipping and print scan form 5630
3 Leave Feedback, A Buyer who pays is always EXCELLENT
Nice job.......Jim
Reduce Printer Ink and Paper Cost -- Set your printer to default to “Draft” mode, print in landscape and on both sides of the paper. Look in your printers manual for information to change settings. Draft mode saves ink and works well for most printing - even shipping labels, landscape will print across horizontal and print on both sides saves paper.
Lower Shipping Costs -- Get “FREE” Priority Mail shipping supplies from the USPS.
Save Time -- Print shipping labels and Packing Slips from PayPal.
Marketing Tip -- Hand write a “Thank You” message on the packing slip and include your business card in the package.
Security Tip -- Download the "FREE" ASWAS Tool Bar. Ask me how.......
TLAB ..Think Like A Buyer When you write a Title and Description for your listing.
TLAB..Use “KeyWords” and all 55 spaces in your Title. Use a "Keyword" Selector tool
Look in a Yellow Page Directory Telephone Book Index for the words used to
search for a business selling your item
TLAB..Consider “FREE” shipping in a Subtitle.
TLAB..Use a Gallery Picture in the listing, it is free
TLAB..Use as many pictures as needed to show ALL views of your item to a possible buyer. February 18, 2009....up to 6 pictures are free in many categories
TLAB..Include shipping method and cost in the description. Ask me how. Consider FREE SHIPPING, learn how to use this option
TLAB..Include your cell phone number and email address in your listing – inspires confidence for your buyer.
TLAB..Set a Return Policy.
TLAB..Communicate with your buyer when you receive payment. Thank your buyer and inform
your buyer about shipping method and shipping date
TLAB..Leave Positive Feedback for your buyer when you ship the item. A buyer who pays is an EXCELLENT BUYER
PayPal offers several ways to contact the great staff at PayPal. Scroll to the bottom
of the PayPal page and click on the "Contact US" via e-mail or telephone
Check the eBay Announcements in "My eBay" for Weekly Workshops that could help
in your eBay Business. They are free.
EXCEED YOUR CUSTOMERS EXPECTATIONS
Revised November 11, 2009